Submit a request
Hasbro Pulse EU
Orders, Delivery, Tracking
Orders, Delivery, Tracking
Where can I deliver my order?
What methods of payment do you accept?
What are my delivery options?
How much will it cost to deliver my order?
Can I use discounts or promotion codes?
I had items in my cart, but when I went to check out, they were gone! How does that happen?
Will I be charged VAT?
How do I get a receipt or proof of payment?
Why am I charged before my order is delivered?
Will phone orders be accepted?
Can I send products to multiple locations in the same order?
How can I cancel or modify an order?
How do I change my address?
Do you offer gift wrapping?
Do you sell gift cards?
What is the status my order?
What should I do if I never received an order confirmation email?
Why did I only receive part of my order?
Why did the estimated delivery date of my pre-order change?
What should I do if I have not received my order?